CMJ strengthens leadership team with refreshed focus on retailer engagement

The Company of Master Jewellers (CMJ) has promoted Jo Bourne to the position of membership director, a move which the organisation says strengthens its head office team.

The new role formalises and expands her remit to lead both supplier and retailer engagement, ensuring a more cohesive and strategic approach to member relationships.

Reflecting on the move, the CMJ stated: “This appointment reflects Jo’s outstanding contribution over recent months, during which time she has taken on significant responsibility and provided invaluable support across the organisation.”

It hopes to ensure a more cohesive and strategic approach to member relationships.

The promotion also represents a key structural step in strengthening the CMJ’s head office team, positioning the organisation to better support its growing portfolio of initiatives and deliver enhanced value to members.

Commenting on the appointment, Patrick Turner, CMJ managing director, said: “I am very pleased with this structural move. Jo’s leadership and commitment have already made a meaningful impact, and this evolution of her role will help take the CMJ to the next level as we continue to support our members and deliver on our ambitions.”

Bourne went on to add: “I’m incredibly proud to step into the role of membership director at the CMJ. Having worked closely with our members as retail membership manager for over three years, I’m excited and passionate about continuing to strengthen our community, supporting both independent retailers and suppliers and working alongside the team to build on the strong foundations already in place. I’m looking forward to what lies ahead for the group.”