JOB OF THE DAY: Luxury Store Director at REEDS Jewelers

REEDS Jewelers is advertising for a Luxury Store Director at Fenton in Cary, North Carolina.

Looking for a passionate retail leader, REEDS says that the successful candidate will play a pivotal role in shaping its client experience, building a high-performing team, and championing REEDS’ commitment to quality and service. 

The full job description on the REEDS website is below:

Overview 

The Store Manager is an inspiring and strategic leader responsible for overseeing all facets of the store’s operation. From sales and team development to operational excellence and brand storytelling, this role ensures that REEDS delivers an unmatched luxury retail experience. A successful Store Manager at REEDS is a client-centric mentor, a confident decision-maker, and a champion of both people and performance. 

This leader must embody REEDS’ core values: 

• Integrity – We live ethically and honestly in every moment and interaction. 
• Performance Excellence – We pursue success relentlessly and learn from every experience. 
• Stewardship – We honor the trust placed in us by our associates, clients, and communities. 
• Professionalism – We attract and grow exceptional talent through development and self-leadership. 
• Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action. 
• Team Orientation – We thrive through collaboration, shared goals, and mutual respect. 
• Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun. 

Key Responsibilities 

Client Experience & Sales Leadership 

• Cultivate deep, meaningful client relationships through a personalized and consultative sales approach. 
• Guide and support the team to exceed sales goals, category targets, and performance KPIs. 
• Actively participate in the selling ceremony and demonstrate best-in-class service standards. 
• Drive sales across bridal, fine jewelry, designer collections, and timepieces. 
• Leverage digital and in-store tools to enhance the omnichannel customer journey. 

Team Development & Talent Strategy 

• Hire, onboard, and retain high-performing talent. 
• Foster a culture of continuous learning, feedback, and professional development. 
• Motivate and empower associates through coaching, mentorship, and performance recognition. 
• Champion diversity, equity, and inclusion in every aspect of team building. 
• Set clear expectations aligned with REEDS’ strategic goals and values. 

Operational Excellence & Store Presentation 

• Ensure consistent execution of REEDS operational standards and policies. 
• Maintain inventory accuracy, merchandising standards, and back-of-house efficiency. 
• Lead store-level implementation of corporate directives, product launches, and marketing campaigns. 
• Ensure compliance with security procedures and loss prevention practices. 
• Serve as a brand ambassador, ensuring every detail of the store reflects the REEDS aesthetic and values. 

Requirements

Required Qualifications 

• Minimum 3 years of experience in retail management, preferably within luxury, specialty, or jewelry retail. 
• Proven track record of driving sales results while delivering exceptional customer experiences. 
• Strong leadership presence with the ability to inspire, guide, and develop a team. 
• Proficient in POS systems, clienteling tools, Microsoft Office, and digital commerce platforms. 
• Availability to work a flexible schedule including evenings, weekends, and holidays.  
• High School Diploma/Equivalent 
• Must be legally eligible to work in the U.S. 
• Must be able to sit or stand for extended periods as required 

Preferred Qualifications 

• Previous coursework or certification from the Gemological Institute of America (GIA). 
• Passion for jewelry, watches, and gemology. 

Benefits

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.